Shipping Policy

Order Processing

Orders are typically processed and shipped within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During major sales events, including Black Friday, Cyber Monday, and seasonal promotions, processing times may be longer due to increased order volume. We will notify you if a significant delay affects your order.

Estimated Delivery Time

Standard delivery is estimated to take 20–30 calendar days after your order has shipped.

The estimated delivery window begins on the shipment date and does not include the order processing period.

Delivery times may vary depending on your location, carrier operations, weather conditions, customs processing where applicable, and seasonal shipping volume.

Delivery estimates are not guaranteed arrival dates. We will communicate material delays and honor applicable cancellation or refund rights.

Shipping Rates & Free Shipping

We offer free standard shipping on eligible orders of $70 or more.

The $70 minimum is calculated after applicable discounts and before taxes and shipping charges.

For orders below $70, shipping charges will be calculated and displayed at checkout before payment.

Any applicable shipping restrictions or additional charges will be disclosed during checkout.

Shipping Confirmation & Tracking

Once your order has shipped, we will provide a shipping confirmation and tracking information when available.

Tracking details may take 1–3 business days to appear or update after the carrier receives your shipment.

You can use the tracking information provided to follow the progress of your delivery.

Shipping Address Information

Please make sure your shipping address, ZIP code, and contact information are complete and accurate before placing an order.

If you notice an error, please contact our customer support team as soon as possible through our Contact Us page.

We will make reasonable efforts to assist with address corrections before shipment. Address changes may not be possible once an order has been dispatched.

Multiple Shipments

Depending on product availability and fulfillment arrangements, items from the same order may occasionally ship in separate packages.

If your order is shipped in multiple packages, tracking information will be provided for each shipment when available.

Separate shipments initiated by us will not result in additional shipping charges beyond those disclosed at checkout.

Shipping Delays

Although we work to deliver orders within the estimated timeframe, delays may occasionally occur.

Common causes include:

• High order volume during major promotional events.
• Carrier transportation or operational delays.
• Severe weather or unexpected transportation disruptions.
• Incorrect or incomplete delivery information.
• Additional inspections or customs processing, where applicable.

If your order experiences a significant delay, please contact our customer support team. We will review the available information and assist with an appropriate resolution.

Lost or Missing Packages

If your package has not arrived within the estimated delivery window, please review the latest tracking information.

If tracking shows that your order was delivered but you cannot locate the package, please check your delivery address, nearby entrances, and any designated package reception area.

You may also contact the carrier for additional delivery details. If further assistance is needed, please reach out through our Contact Us page.

We will review the circumstances and work toward an appropriate resolution in accordance with applicable consumer protection laws.

Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact our customer support team as soon as possible.

Include your order number, a description of the issue, and clear photographs of the product and packaging when available.

We will review your request and provide an appropriate solution under our Return Policy and applicable law.

Shipping Restrictions

Certain products may be subject to shipping restrictions based on their size, weight, contents, or applicable transportation regulations.

Available shipping destinations and methods will be shown during checkout.

If we are unable to ship an item to your selected address, we will notify you and provide any refund due under applicable law.

Order Changes & Cancellations

We begin processing orders as quickly as possible. If you need to change or cancel an order, please contact us promptly.

We will make reasonable efforts to accommodate your request before shipment.

Once an order has shipped, changes or cancellations may no longer be possible. Applicable consumer rights remain unaffected.

Shipping Policy Updates

We may update this Shipping Policy to reflect changes in our fulfillment procedures, shipping services, or operational requirements.

Updates will be published on this page. Changes will not reduce rights or remedies required by applicable law.